General Questions

How should I store my cider?

Our ciders have no residual sugar, and we don’t add any sulfates or other preservatives. 

Because we don’t have fermentable sugars left in our ciders, they will last indefinitely at cellar temperatures (12-15C) or in your fridge.

Having said that, we release our ciders when they're tasting their best.  

A bottle broke in my delivery box

What now?

Please contact us (support@omniferments.com) if there is an issue with your order. We will either refund the cost of the bottle, give you store credit, or replace the bottle in question. Please attach a photo so that we can investigate the issue with our courier.

When will my order arrive?

We pack and ship our orders once a week

When we hand over your package to the couriers, they provide us with a track and trace code that will be sent to your email inbox. 

For orders in The Netherlands, the order should arrive within 3. 

For Belgium and Germany. Delivery will take 5 days to deliver.